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Privacy Notice

We appreciate your choice to use our service and instruct us.  As part of the business we deliver, we will need to collect and hold your personal information in order, to act for you. Thames Hill will take all reasonable steps to protect your personal information and ensure that we do not infringe your rights or undermine the trust you place in us. This Privacy Notice explains what information we collect, how we use it, share it, and your rights regarding it.

Data Controller

Thames Hill Solicitors is registered with the Information Commissioner’s Office (ICO) as a Data Controller for the personal data that we hold and process as solicitors representing you. Our registered address is 71-75 Shelton Street, Convent Garden, London, WC2H 9JQ. Our ICO registration no. 02320001537.

Data Collection

The information we hold about you is provided or gathered mainly when we handle the matter that you have instructed us. Our processing of your data would include court actions and other actions taken necessary to deal with your matter.

Lawful Processing of your Information

The General Data Protection Regulation (GDPR) requires all organisations that process personal data to lawfully process it. The Lawful Basis for processing your data in the GDPR for example the following circumstances:

  • You agree or consent to us holding your data

  • Performance of a contract with you as data subject or to take steps to enter a contract

  • Complying with a legal obligation

  • Protecting the vital interests of you as data subject or another person

  • Performing a task carried out in the public interest or in the exercise of official authority entrusted in us as data controller.

  • The legitimate interests of Thames Hill (examples below), or a third party, unless overridden by your interests, rights, or freedoms.

Examples Of Legitimate Interests

The General Data Protection Regulation (GDPR) requires all organisations that process personal data to lawfully process it. The Lawful Basis for processing your data in the GDPR for example the following circumstances:

  • You agree or consent to us holding your data

  • Performance of a contract with you as data subject or to take steps to enter a contract

  • Complying with a legal obligation

  • Protecting the vital interests of you as data subject or another person

  • Performing a task carried out in the public interest or in the exercise of official authority entrusted in us as data controller.

  • The legitimate interests of Thames Hill (examples below), or a third party, unless overridden by your interests, rights, or freedoms.

Use of your information to:

  • Advise and represent you;

  • Manage and efficient use of our practice;

  • Filling forms for you;

  • Investigate and address any concerns you may have; and

  • Assist in training trainee solicitors, paralegals, and caseworkers.

  • We do not use automated decision-making in the processing of your personal data.

Thames Hill Solicitors collect, and process personal and special categories of personal data in accordance with the GDPR. For example:

  • Name;

  • Email;

  • Phone number;

  • Address;

  • Payment or bank details;

  • Date of birth;

  • Location details;

  • Device IP address;

  • Financial information;

  • Medical Records;

  • Prison records

  • Home office records

  • Employment Records; and

  • Criminal Records.

Thames Hill may share Personal Data With:

  • Barristers/ external advocates/consultants;

  • Employees for training and administration purposes;

  • Court or other Tribunal;

  • SRA or legal advisors in cases of a dispute or other legal matter;

  • Other third parties where there is a need to meet legal obligations;

  • Any other party you give consent to share your personal data.

Third Countries & International Organisations Transfer

  • Thames Hill Solicitors will not transfer any personal data to third countries or international organisations.

Retention

  • We will keep your data while a client and long as necessary to meet our legal and professional obligations. Our Retention and Disposal Policy (copy available on request) details how long we hold data for and disposing it and when our obligations ends.

Your Rights

  • The General Data Protection Regulation gives you specific rights about your personal data. Such as a right to be informed about the information we hold and  how we use it. You can ask for a copy of the personal information from us, have it corrected if inaccurate and ask us to stop mailing you, or emails, or in some cases stop us from processing your details.

  • You can seek compensation for distress or loss if we did something irregular or improper with your personal data. You can find out more information about your rights from the ICO’s website.  The ICO is the organisation that you can complain to if you are not happy about how we dealt with you.

Access & Correct Your Information

  • You may request access , correction , or a copy of your information by contacting Thames Hill Solicitors in writing at 71-75 Shelton Street, Convent Garden, London WC2H 9JQ or email at info@thameshillsolicitors.co.uk ( please inform  first about your preference and if email obtain our prior consent or permission to make the request by email).

Marketing Opt-Outs

  • You may opt out of receiving emails and other messages from us. You may do so by following the instructions in those messages/website.

Cookies

  • Cookies are small text files that are stored on your browser or device by websites, applications, online media/platforms, and advertisements. Thames Hill Solicitors’ website use cookies to:

  • Validate users;

  • Remember user preferences and settings;

  • For decision on how frequent our content is accessed;

  • Measuring how effectiveness advertising is;

  • Analyse and track site visits and trends.

Other Websites

  • From time to time and as is necessary, our website may have links to other sites. This privacy notice applies only to our website and not to the other websites. Please read their privacy notices when you are in their sites.

Updating this Notice

  • We will do so when there are significant changes. We will check our website regularly and update this notice when necessary.
    Last Updated: 20 November 2023

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